We appreciate it and will make sure to let our Product Team know. Hi Georges Chevallier,We really appreciate you sharing your LunarCapital experience with us! Hi Jusuf-Al-Quddus,We really appreciate you sharing your LunarCapital experience with us! Verification can help ensure real people are writing the reviews you read on Trustpilot.
Dear Ryan Cloete,We apologize for the inconvenience you have faced with our customer support. Our team is dedicated to providing our clients with the best possible experience, and we take all feedback seriously. If there’s anything specific you’d like to see from our support team, please let us know.
Hello Roberto Zúñiga,Thank you for sharing your feedback with us. Should you have any additional questions or require further support, please don’t hesitate to contact us.Best Regards, LunarCapital ⚡️Empowering Traders. This will enable us to locate your account and address the matter promptly.To ensure a smooth and timely withdrawal process, we recommend verifying that all documentation is accurate, up to date, and fully approved prior to submitting your request. This important step can help prevent unnecessary delays.Please note that, depending on your bank’s processing times, it may take up to 10 working days for the funds to be reflected in your account. Typically, Credit/Debit Card withdrawals are credited within approximately 5–7 working days once processed by our team.We hope this clarifies your query.
it’s said it’s a beginner-friendly broker…
I have noted a reliable alternativ in my photo display .
This will help us locate your account and resolve the matter as quickly as possible.Your cooperation is greatly appreciated, and we remain fully committed to finding a solution for you.Looking forward to your response.Best Regards, LunarCapital ⚡️Empowering traders. Hi Mark,Thank you for sharing your positive experience with Employee Name. Hello Christopher Reynolds,We are so grateful that you took the time to write this excellent review! We’re always looking for ways to improve our educational offerings, and your feedback is invaluable.
- It’s def one of the msot time-proven companies in the world, at least in its tier, and they take care of customers by providing the best possible trading conditions.
- Hi Jusuf-Al-Quddus,We really appreciate you sharing your LunarCapital experience with us!
- The customer support has been responsive for the most part, but there have been a few times when I had to wait a while for a response.
- I lost everything.Please avoid any dealings with this company.Stay away.
Lo que más me atrae del broker son sus…
Your feedback is invaluable in helping us enhance our services and grow stronger.Our focus remains on supporting genuine clients by addressing their concerns promptly and ensuring a positive, constructive experience. I invested some money knowing it was a risk, as all trading is. My investment doubled over night.I had a call 2 days in from my account manager pressuring me to invest more money. He ended the call saying he wouldn’t look after my account as he would others.
Deducted my profits
- We’re always looking for ways to improve our educational offerings, and your feedback is invaluable.
- LunarCapitals places a strong empfasis on security and transparency, which is of paramount importance in the trading world.
- If you could provide us with more information at , we would be grateful and we can work towards finding a solution.LunarCapital ⚡️Empowering traders.
- I would say that the premium account let me rediscover my trading possibilities.
- We sincerely appreciate your trust and the opportunity to assist you.Wishing you continued success in your trading endeavors.
Moreover, their pricing structure is transparent, with no hidden fees or surprises. Dear Sharon Bailey,Thank you for taking the time to work with us and for your cooperation throughout this process. We’re pleased to hear that our Complaint Department was able to resolve your concern to your satisfaction.At LunarCapital, we are committed to delivering exceptional service, and your feedback is invaluable in helping us uphold and refine our standards.
Decent trading
This will allow us to work together toward a constructive and positive resolution.For clarity, please note that LunarCapital is the trade name of Tradeco Limited, a company incorporated and licensed in Seychelles. We are not regulated by the FCA, nor do we represent ourselves as such. Our regulatory status and company details are fully disclosed on our website and in all legal documentation, in line with our commitment to transparency and compliance. Tradeco Limited is authorized and regulated by the Seychelles Financial Services Authority (FSA).
Execution is reliable, sometimes the platform lags a bit when I have service issues but okay mostly
I think this account is better for me because spreads are much much lower. Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.Learn more about other kinds of reviews. Companies on Trustpilot aren’t allowed to offer incentives or pay to hide reviews.
On top of that, you have indicators, etch views, economic calendar and market buzz from trading central. So I cannot complain about my trading being unfinformed. But I would prefer some other trading apps such as mt5, for more detailed price view. That said, the system of account is pretty interesting.
They are not allowing withdrawals… Only deposits….
We understand your concerns and appreciate the opportunity to clarify the situation.Upon reviewing your account, we confirm that you received the 100% Supercharge Bonus upon making your deposit. Our team is here to help and ensure a smooth experience for all our clients.We appreciate your understanding and look forward to assisting you further.Best Regards, LunarCapital ⚡️Empowering traders. Dear Justin De neef,Thank you for sharing your feedback with us. Dear Leon Thomas,Thank you for sharing your feedback with us. Dear DKO,Thank you for sharing your feedback with us. Dear Thomas McNee,Thank you for sharing your feedback with us.
Hi Shahin Fahadov,Thank you for your https://lunarcapital.space/ kind words! We’re glad to hear that you had a positive experience with our withdrawal process. Our goal is to make every aspect of your trading experience as seamless as possible, and we’re glad to have exceeded your expectations.
I asked my trade manager to ring me and I’m still waiting. I would recommend people stay well clear of this company. Dear Dave Fullilove,Thank you for your feedback. We are sorry to hear that you remain dissatisfied with the outcome of your case.
We would like to reassure you that the decision to close your account was taken in accordance with our Client Services Agreement, due to the use of trading practices that are not permitted on our platform. Our Customer Support team has previously outlined this matter, and we remain committed to ensuring that every client understands the rules that safeguard fairness for all. Please note that while profits gained under these conditions have been cancelled in line with the Terms of Business, your initial deposit remains fully available for withdrawal. The funds you originally invested have not been withheld. We encourage all traders to review the Client Services Agreement before engaging in trading, as this ensures a smooth and transparent experience.